CoinDNA privacy policy

CoinDNA is a decision-support product that transforms market data and related product signals into its own mathematical interpretation layer. It is designed to help users read value, supply pressure, risk posture, and decision context faster. To operate that experience, CoinDNA may process certain technical, product, access, and support-related information.

• Product usage information. Search activity, viewed assets, interaction with result surfaces, DNA Map usage, watchlist or basket actions, alert interactions, and other product events relevant to service operation, measurement, or improvement.
• Technical and session information. Browser and device details, language, timestamps, approximate region derived from network signals, anti-abuse indicators, performance diagnostics, session identifiers, and request metadata.
• Access and subscription information. Entitlement status, license state, billing references returned by processors, and limited customer-support details where a user submits them.
• Preference and storage information. Locale, saved interface preferences, remembered product states, and other values stored through cookies, local storage, or similar technologies where applicable.

• To deliver search, scoring, verdict, alert, mapping, and subscription features.
• To secure the service, control abuse, investigate failures, and preserve reliability.
• To understand friction, improve product quality, and refine the user experience over time.
• To support billing, operational notices, support requests, and policy maintenance.

CoinDNA may rely on third-party infrastructure and service partners for hosting, analytics, security, notification, payment, and market-data support. Market references may include third-party sources such as CoinGecko and other public or commercial datasets, which CoinDNA may transform into its own interface logic.

Information may be retained for as long as reasonably necessary to operate the service, investigate abuse, support users, meet accounting or legal obligations, enforce service integrity, resolve disputes, and maintain a coherent product history. Retention may vary depending on the type of information and the operational need behind it.

Where applicable, users may request access to certain stored personal information, request correction, or request deletion. Some data may still need to be retained for fraud prevention, billing records, legal compliance, or security reasons even after a deletion request is received.

CoinDNA may update this policy as the product, billing flow, analytics stack, infrastructure, or legal obligations evolve. Material changes should be reflected through an updated effective date and revised text on this page.